Contact

Get in touch

Support tickets get the fastest answer because they can reference your order and validation report.

Support & refunds

Problems with a download, a file that does not match the preview, a failed generation or a refund request. Include your order number if you have one.

Open a support ticket

E-mail

For anything else, write to us. We answer during business days.

support@dyicutlab.com

Copyright or trademark concerns

Send a takedown notice with the details listed on the licenses page to the support address with the subject “IP notice”.

Privacy & security

Data access, export or deletion requests, and responsible disclosure of security issues: use the support address with the subject “Privacy” or “Security”. See the privacy policy.

We do not offer phone support. The operator's postal address will be published here after the legal review required before launch.